Response Information

Office Closure Notice

In an ongoing effort to protect and maintain the health of our residents and Team Members, we have made the decision to no longer conduct business face-to-face.

Until further notice, our leasing office will be closed to anyone beyond our on-site team. This is based on direction from World Health Organization and the Centers for Disease Control (CDC) that the single best method to slow the pace of infection is for people to have less direct or close contact with other people, along with the enhanced cleaning protocols, which we have already implemented.

We ask that you help us be stewards of our community and limit the spread of germs and disease by using alternative methods to communicate with us for the interim, in lieu of an in-person visit. This includes contacting us by phone, email or through the resident portal during regular office hours. The resident portal, if you aren’t yet familiar, offers a variety of features, including online rent payment. If you’ve not previously engaged with our portal or signed up for online payments, you’ll receive an automated email soon with instructions for doing so.

All non-essential amenity spaces will remain closed including fitness centers, pools, business centers and other community spaces such as clubrooms, fire pits, and grilling areas. The closure of these non-essential amenities is to allow our teams to focus their resources and supplies on cleaning community corridors, elevators, handrails, doorknobs, and other high-touch surfaces.

All essential community amenities, such as mailrooms/kiosks, package lockers, laundry facilities, and dog parks, will remain open. Package delivery from all providers will require them to deliver to your front door.

In the meantime, we will continue to focus our efforts on maintaining the buildings with additional emphasis on hygiene.

We know our residents depend on us to provide the comforts of home, particularly during uncertain times and will continue to operate with that at the forefront of our minds. Our focus during this challenging time is to ensure you feel supported, and that you understand these shifts are out of an abundance of caution for your own health and safety, as well as that of our Team Members.

Above all, thank you for your understanding and patience.

Learn More About Cardinal Group’s Response to COVID-19

Cardinal Group Management is monitoring the novel coronavirus (COVID-19) situation carefully and is taking proactive measures for our team members and residents in accordance with the guidance provided by the Centers for Disease Control and Prevention (CDC).

We’ve created a website in an effort to provide you with the most updated and accurate information on the coronavirus, named COVID-19 by the Centers for Disease Control (CDC) and Cardinal Group’s response to the virus. Please click the button below to view the most up-to-date information.